Issue launching Execution View Applet

Situation: 

When trying to open the Execution view applet for the process flow the applet does not open. In the Java Applet below exception is thrown:

java.net.ConnectException: Connection timed out: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
at com.adeptia.indigo.security.AuthUtil.setSubjectToOutputStream(AuthUtil.java:924)
at com.adeptia.indigo.monitoring.MonitorSkin.doServerRequest(MonitorSkin.java:1805)
rethrown as com.adeptia.indigo.utils.IndigoException: Connection timed out: connect
at com.adeptia.indigo.monitoring.MonitorSkin.doServerRequest(MonitorSkin.java:1825)
at com.adeptia.indigo.monitoring.MonitorSkin.createConnectionToServlet(MonitorSkin.java:1873)
at com.adeptia.indigo.monitoring.MonitorSkin.<init>(MonitorSkin.java:289)
at com.adeptia.indigo.monitoring.ProcessFlowImageApplet.main(ProcessFlowImageApplet.java:136)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Cause: 

This issue occurs when there is a conflict in the configuration of Web server domain name or IP address in the server-configure.properties. The conflict can be caused when the Private IP is configured in the properties file. 

Solution:

To resolve this issue we need to configure the "Web Server Public Domain Name or IP Address" with the public IP. On making these changes in the server-configure.properties file and restarting Adeptia Suite the Execution view applet was successfully launched. We can verfiy the same by running a new process flow and open its Execution view applet. 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.