Please select the AC PRO component where you are experiencing the issue.
Please enter the details of your request. Be sure to attach any relevant application logs and screenshots to expedite the process. - https://support.adeptia.com/hc/en-us/articles/207872643-Application-logs-location A member of our support staff will respond as soon as possible.
To help provide the quickest solution, we've compiled some debugging steps as well as what information to provide depending on what component is affected. -https://support.adeptia.com/hc/en-us/sections/201766163-Debugging-
Not Required for AC Pro Trial To identify the build tag AC3 or AC4 , click link in Adeptia and select the About option. - https://support.adeptia.com/hc/en-us/articles/207878713-Adeptia-Suite-Build-Tag
While Adeptia strives to provide all customers with the fastest resolution possible, critical issues that impact our customer's production applications take priority. Production is defined as an instance of Adeptia actively used by the customer's business.