Application connection to backend database is lost


We are not able to open any PF and Data Mapping.


It seems that Adeptia Webrunner isn’t able to establish a connection to Adeptia back-end database



• Make sure that the machine where Adeptia Suite is installed has access to back-end database. To identify the back-end database, refer to this post

• Make sure that all database credentials specified in “\AdeptiaServer\ServerKernel\etc\” are valid. If you are able to execute process flows without any problem in production system, then in all probability it shall be valid.

• Re-start Adeptia services on production system.

• After Adeptia services are started, try to open Data Mapping activity.

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