Unable to Open Data Mapper


I am getting the

Error Incorrect URL: 

when I try to open a map. I tried clearing the java cache as this post states, but still not able to open a map. I turned on the java console and the error it gets is below:

java.net.SocketTimeoutException: Read timed out

In the WebRunnerApplication.log file, it shows:



Caused by: java.io.IOException: Broken pipe


Caused by: java.io.IOException: Connection reset by peer



Generally these types of errors indicate a network issue between the data mapper and the backend database.

For example, a duplexing issue on a server that would cause unexpected latency



Confirm there are no existing network issues, especially between the Adeptia server and backend database

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