Calling a REST API

In this data integration example we will call Manage Engine Support Center REST API and execute an AddRequest method. Refer to documentation of this API here https://www.manageengine.com/products/support-center/help/adminguide/api/api-req-operation.html#addreq

This REST API call has an end point with this format: http://<server-name>:<port-number>/api/xml/addRequest

And three required parameters Email, Subject and APIKEY that need to be passed as part of the Post operation.

Steps on how to configure a REST API call in Adeptia:

Step 1: In order to call this API, we will go to Adeptia Integration Suite > Develop > Services > Web Service > Consumer and configure the call.

Below we need to provide the endpoint (URL) and the Parameters. Refer to the video for more details.

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Step 2: Design a process flow that contains the Web Service Consumer activity as shown in the video.

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Step 3: Run the process flow and verify if the record has been inserted successfully in the target application.

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You can also check the process flow logs to see the status of the API call.

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For details please refer to the video below.

 

Also attached is the deployable process flow. Use the Adeptia Migration Utility to deploy and run the process flow.

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