Debugging Application Configuration

This forum post will help you troubleshoot issues related to Application Configuration (Clustering, Performance) 

 

Debugging Steps

 

  1. Clustering service by default is disabled, we need to enable it from property abpm.cluster.enable to use clustering.
  2. While using Clustering make sure all the nodes have same version of Adeptia Suite installed on them.
  3. While setting up a clustered environment make sure that all the nodes of the cluster uses the common Backend and Log database.
  4. For better performance on the Production steps, follow all the recommendations on our link: https://support.adeptia.com/entries/81912509-Adeptia-Suite-Performance-Tuning-Guide
  5. Check if the System CPU and Physical memory are not completely occupied.
  6. Check the Adeptia System Dashboard for Adeptia's Performance and Usage statistics.
  7. Run the Tracer utility that creates a zip file with all information and configuration. https://support.adeptia.com/entries/67067446-Using-the-Tracer-Utility
  8. Check the log files for any possible errors. (https://support.adeptia.com/entries/21796646-Application-logs-location)
  9. Restart Adeptia in case you are unable to access it or it is not processing files https://support.adeptia.com/entries/23390371-How-can-I-restart-Adeptia-properly-

                 

Related Articles 

 

https://support.adeptia.com/entries/81912509-Adeptia-Suite-Performance-Tuning-Guide

https://support.adeptia.com/entries/23805262-Adeptia-Best-Practices-Document

https://support.adeptia.com/entries/21253423-System- Configuration

https://support.adeptia.com/entries/23390371-How-can-I-restart-Adeptia-properly-

https://support.adeptia.com/entries/22065216-Clustered-Scheduling-Questions

Search the error you are receiving on forum(https://support.adeptia.com/) 

 

Information to be Provided to Support for Assistance

 PS: Providing the above information to support will ensure quicker resolution as Support will have the necessary information to investigate the issue.

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